ATTENTION! This webpage is hosted on the EthicsPoint, a NAVEX company, secure servers and is not part of the City of Palo Alto website or intranet.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 855-257-4112

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service:

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

Under California law, the term, "fraud, waste, or abuse" means:

Any activity by a local agency or employee that is undertaken in the performance of the employee's official duties, including activities deemed to be outside the scope of his or her employment, that:

Is in violation of any local, state, or federal law or regulation relating to:

  • Corruption,
  • Malfeasance,
  • Bribery,
  • Theft of government property,
  • Fraudulent claims,
  • Fraud,
  • Coercion,
  • Conversion,
  • Malicious prosecution,
  • Misuse of government property, or
  • Willful omission to perform duty,
  • Is economically wasteful, or
  • Involves gross misconduct.